The Resident Section in HOA Messenger allows you, as an HOA administrator, to easily manage and maintain an up-to-date database of your Association’s homeowners. Keeping accurate resident information ensures that essential details such as names and contact information are quickly accessible when needed.
In the Resident section of the Desktop / Web App there are two different Resident categories; Residents who have downloaded and created a Resident profile on the Mobile app (Registered Residents), and “Un-Registered Residents” who have not created a Resident profile. We understand that not everyone in your community will want to download a mobile app, so the non-app resident functionality will allow you to close the gap.
Registered Resident
A "Registered Resident” is a resident who has downloaded and signed up on the HOA Messenger Mobile App or Resident web portal.
"Unregistered" Resident
An "Unregistered Resident” is a resident who has been added my an admin/manager to HOA Messenger manually. Click HERE to learn more about onboarding unregistered residents.