HOA Messenger provides a way for vendors to communicate and accept jobs from managers. The steps below explain how a vendor would create a vendor profile on the mobile application and the video overviews explain how a vendor would accept, schedule, and mark a job as completed. Vendors who create a vendor profile are able to review and jobs in an organized manner without having to go through the work requests sent via email. It also offers the added benefit of communicating issues to the HOA's administration within the application.
Below is an overview of what the work order process looks like from the vendor point of view if they have a Vendor Profile on the HOA Messenger Mobile App.
Below is overview of the how a vendor would schedule and enter notes after when a job is accepted from a work request that is sent via email.
Below is an overview of the how a vendor would update a Job using work orders that are sent via email.
From the Home Screen oh the HOA Messenger App, Click on “Vendor”
Vendors can download the mobile app and register on HOA Messenger.
Click on “Sign Up”
After a Vendor downloads the Mobile App and selects “Vendor” and if this is their first time using HOA Messenger, then they will need to click on “Sign-up” in order to create a new Vendor profile.
Enter an Email, Create a Password, & Click “Create Account”
Vendor will Input Their Company’s Primary Service Area Zip Code
By the Vendor imputing the zip code of their primary service area, they will be able to confirm weather another person or employee at their company has already created a profile using HOA Messenger.
If the Vendor’s Company is Not Listed, They Will Add Their Company
All
Vendor Will Enter Their Company Name & Specialty
Vendor Will Enter Their Company Details & Save
By the Vendor imputing the zip code of their primary service area, they will be included in the search results when a Manager is looking for local HoA service providers through HOA Messenger.
View of Vendor Home Screen
