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HOA Resident Web Portal

The video in this article offers a comprehensive overview of the Resident Web Portal.

Updated over a year ago

Residents of HOAs that are Premium Subscribers are able to access their resident portals through the mobile app, AND the Web Dashboard.

Comprehensive overview of the Resident Web Portal

This video provides an overview of all the features available to residents accessing HOA Messenger using the Resident Web Portal.


How does a Resident Register their Profile using the Web Portal?

This Video explains how Residents Register Their Profile using the Web Portal.


Overview of the Resident Web Portal's Homescreen

This video gives a brief overview of the Web Portal's Home screen.


How does a Resident View/Print their HOA Bill with the Web Portal?

This video explains how a residents of HOAs using the HOA Accounting Software can view their Account Balance, review their HOA Resident Account activity, and view or print their individual billing statements.


How does a Resident make a HOA Payment electronically using the Web Portal?

How does a HOA Resident make an electronic payment using HOA Messenger's web portal. Electronic payment options for residents include the ability to pay with a credit card or via ACH. Transaction fees for HOAs subscribed to the Premium Plan are $1.00 + 1% for ACH payments, and $1.50 + 3.5% for credit card payments.


How does a Resident set up Auto-Pay for monthly recurring payments using the Resident Web portal?

This video explains how a resident would set-up automatic payments for HOAs with HOA fees that come due on a monthly basis.


How does a Resident View or Download a HOA Document on the Resident Web Portal?

This video explains how a HOA Resident would view or download a HOA Document when logged into the Resident Web Portal when it is uploaded and made viewable by Residents.


What does the Ticket Tracking/Jobs Feature look like for Residents when viewing on the Resident Web Portal?


How does a Resident make or edit an Amenity Reservation through the Web Portal?

This video explains how a HOA Resident would make a reservation for one of their HOA's amenities. Details on how to edit a reservation are also covered.


How does a Resident contact the HOA when using the Web Portal?

This video explains how a resident would contact their HOA when logged into the HOA Resident Web Portal.


How does a Resident Edit their Profile using the Web Portal?

This video explains how a resident would edit their profile using the web portal, including how HOA Residents would add a profile picture, how HOA Residents can change their registration email, how HOA Residents can change their password, and how a HOA Resident can delete their Resident Profile.

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